Apple’s repair policy is a far cry from its customer-first philosophy

Apple’s customer support is a topic so expansive, you can write a book about it and it will rival War and Peace not only in length but in the amount of drama it will contain as well. Stories about people’s experience with Apple service representatives cover the whole spectrum of human emotions: from the joy of receiving a newer model as a replacement device for the faulty one to the anger of not getting any help at all or having to pay hundreds of dollars to fix an insignificant problem, you can have your pick.

But here, we’re going to focus on two things: Apple’s stance on data recovery ...

from PhoneArena http://bit.ly/2W2ke1k